Question 1

How do I claim a deal?

Accepted Answer

Browse the All Deals page, select the deal you want, and click "Claim". You'll need a free Carunity account. Once claimed, the coupon appears in your Wallet — show it at the shop when you drop your car off.

Question 2

Do the coupons cost money?

Accepted Answer

Some deals are free to claim; others are paid vouchers sold at a discount (e.g. a $60 oil-change voucher for $39). The price is always shown clearly before you commit. Free deals have no purchase required.

Question 3

How do I redeem a coupon at the shop?

Accepted Answer

Open your Wallet, tap the active coupon, and show the QR code or coupon code to the service advisor. They scan or enter the code and the discount is applied to your bill on the spot.

Question 4

What happens if a deal expires before I use it?

Accepted Answer

Each coupon has an expiry date shown clearly on the deal page and in your Wallet. Make sure to redeem it before that date. Expired coupons cannot be used or extended.

Question 5

Can I get a refund on a paid coupon?

Accepted Answer

Please refer to our Terms & Conditions for the full refund policy. If you have a question about a specific purchase, contact us via the Contact page and our team will review your case.

Question 6

How do I report a problem with a merchant?

Accepted Answer

If a shop refuses to honour a valid coupon or behaves inappropriately, use the Contact page to report it. We investigate every report and will suspend merchants who violate our terms.

Frequently Asked.

How do I claim a deal?

Do coupons cost money?

How do I redeem a coupon?

What happens when a deal expires?